Computer Ethics, Summer 2010
Week 3, Wednesday (class 8)
Corboy Law Room 323
Midterm: to be released Sunday June 13, due Tuesday June 15 by ~midnight.
legal cases
surveillance
data companies
online legal data
theories of privacy
workplace email
ECPA
RFID
price discrimination
http://pleaserobme.com, listing twitter/foursquare announcements that you will not be At Home (now "off"; I wish I'd kept some sample data)
Facebook "connections": http://www.eff.org/deeplinks/2010/05/things-you-need-know-about-facebook
Your connections are not communications with other users, but are links
to your school, employer, and interests. It is these that Facebook
decided to make "public".
In the papers, I looked for a Fair Use argument and an ethical
argument, although one could predominate. Ethical arguments could be
deontological or
utilitarian, but I also accepted "practical ethics" arguments
along the lines of "musicians have certain responsibilities to one
another" without spelling out a grand theoretical framework.
The Bridgeport decision is controversial, in part because it attempts
to establish a "bright line" rule in an arena (copyright law) where
lines are generally muddy for a good reason: the tension between content owners and society at large can seldom be reduced to a simple rule.
An article at http://www.slate.com/id/2153961 amounts to a (perhaps justified) rant against Bridgeport's actions; the author labels Bridgeport a "copyright troll".
A more legally sedate rant appears in http://www.law.indiana.edu/ilj/volumes/v81/no1/22_Mueller.pdf.
Personalization
We understand that all sorts of online purchasing information is
collected about us in order for the stores to sell to us again.
Whenever I go to amazon.com, I am greeted with book suggestions based
on past purchases. But at what point does this information cross the
line to become "personalized pitches"?
What if the seller has determined that we are in the category
"price-sensitive shopper", and they then call/mail/email us with
pitches that offer us the "best price" or "best value"? (See the box on
Baase, p 78, for a related example.)
Political parties do this kind of personalization all the time: they
tailor their pre-election canvassing to bring up what they believe are
the hot-button issues for you personally.
SCOTUS cases on privacy -- Baase pp 69ff
1928: Olmstead v United States: 4th amendment does NOT apply to wiretaps
1967: Katz v United States
4th amendment does too apply to wiretaps! Privacy may still exist in a
public area.
Katz was using a pay phone; the FBI had a microphone just outside the
phone booth. To the appellate court, the fact that the microphone did
not intrude into the phone booth was significant in finding for the
FBI, but the supreme court reversed.
Doctrine of "reasonable expectation of privacy" (REoP) replaced the
doctrine of "physical intrusion"
Problem with REoP: as technology marches on, isn't our reasonable
expectation diminished? And does this then give the government more
license to spy?
1976: US v Miller
information we share with others (eg our bank) is NOT private.
Government can ask the bank, and get this information, without a
warrant. (However, the bank could in those days refuse.)
1979: Smith v Maryland
Reduction of REoP by the police is not SUPPOSED
to diminish our 4th-amendment rights. However, in that case the supreme
court ruled that "pen registers" to record who you were calling did NOT
violate the 4th amendment.
http://caselaw.lp.findlaw.com/scripts/getcase.pl?navby=CASE&court=US&vol=442&page=735
Application of the Fourth Amendment
depends on whether the person
invoking its protection can claim a "legitimate expectation of privacy"
that has been invaded by government action. This inquiry normally
embraces two questions: first, whether the individual has exhibited an
actual (subjective) expectation of
privacy; and second, whether his
expectation is one that society is prepared to recognize as
"reasonable."
First, we doubt that people in general
entertain any actual expectation
of privacy in the numbers they dial. All telephone users realize that
they must "convey" phone numbers to the telephone company, since it is
through telephone company switching equipment that their calls are
completed. All subscribers realize, moreover, that the phone company
has facilities for making permanent records of the numbers they dial....
If you want to keep a number private, don't call it!
Note the crucial issue that the defendant voluntarily shared the number with the phone company!
Justices Stewart & Brennan dissented
The telephone conversation itself must
be electronically transmitted by
telephone company equipment, and may be recorded or overheard by the
use of other company equipment. Yet we have squarely held that the user
of even a public telephone is
entitled "to assume that the words he utters into the mouthpiece will
not be broadcast to the world." Katz v. United States
What do you think of this distinction? Is there a difference
between sharing your phone number with the phone company and sharing
your actual conversation with them?
2001: Kyllo v United States
Thermal imaging of your house IS a 4th-amendment search! This is a very
important case in terms of how evolution in technology affects what is
a REoP
http://www.law.cornell.edu/supct/html/99-8508.ZS.html
Held: Where, as here, the
Government uses a device that is not
in general public use, to explore details of a private home that would
previously have been unknowable without physical intrusion, the
surveillance is a Fourth Amendment “search,” and is presumptively
unreasonable without a warrant.
How long into the future will this hold? Could it be that part of the
issue was that the general public was not very aware of the possibility
of thermal imaging? If thermal imaging were
to come into not only general public awareness but also general public use (eg by equipping cellphones with
IR cameras), would the situation change?
I believe there was a trial-level civil case in which a judge ruled
that eavesdropping on someone else's phone call made on an
old-fashioned cordless phone (remember those?) was not an invasion of
privacy because no one had a "reasonable expectation of privacy" when
using a cordless phone because "everyone" knew that it was easy to
listen in to someone else's call simply by playing with the channel
button. However, I cannot find this case.
The FBI and cellphone
location records
nearest-tower (cell-handoff) records v GPS records
Supposedly the Justice Department gets warrants for GPS data (nearest few feet), but usually does not for nearest-tower data (which positions you to within a few miles at worst, a few hundred feet at best).
Another distinction is between realtime data (where you are now) and "historical" data (where you were).
The federal government has tried to claim that nearest-tower data simply amounted to "routine business records".
Video surveillance -- Baase p 72
This is a big issue in Chicago, where there are both "obvious" and
"hidden" cameras.
2001 Super Bowl: Tampa police used facial-recognition software on all
100,000 fans. It didn't work terribly well.
London: heavy camera use to:
- charge tolls for driving into central london during rush hour
- enforce
youth curfews
London in 2005:
- report indicating cameras had little effect on crime
- (after
the report) cameras helped identify subway bombers
What about the rate of false positives?
Should the London cameras be used to track lesser crimes, such as
pickpocketing?
Facebook/MySpace:
When did Facebook stop being "closed", ie access was limited to your
"network"?
Did anyone care?
Facebook, MySpace, google, deja news, and dating
deja.com (now run by google)
Facebook mini-feeds, Baase p 55
Allowed active notification to your friends whenever you change your
page. Why is this a privacy issue?
I note that lots of people have left these enabled.
Whatever one says about Facebook as a source of privacy lost, it is
pretty clear to everyone that posting material to Facebook is under our control, though perhaps only in the sense that we participate in Facebook voluntarily. Thus, the Facebook
privacy question is really all about whether we can control
who knows what about us, and continue to use Facebook.
Look at the websites. Are these sites bad? (ChoicePoint is now LexisNexis.com/risk (for Risk
Solutions)
What if you are hiring a youth worker?
ChoicePoint sells to government agencies data that those agencies are
often not allowed to collect directly. Is this appropriate?
ChoicePoint might argue that it is similar to a credit bureau, though
exempt from the rules of the Fair Credit Act because they don't
actually deal with credit information.
Baase p 60: "At least 35 government agencies are or were clients of
ChoicePoint". Some of the data collected (again from Baase):
- credit
data
- divorce, bankruptcy, and other legal records
- criminal
records
- employment history
- education
- liens
- deeds
- home
purchases
- insurance
claims
- driving records
- professional licenses.
From the Acxiom website (http://www.acxiom.com/products_and_services/background_screening/faq/Pages/FAQs.aspx)
Must I supply applicants’ dates of
birth?
Date of birth is critical to the criminal
record search process. The
majority of courts use date of birth as a primary identifier, but
please note that a handful actually require this piece of information
to process requests. However, Acxiom offers alternative options to
customers who are unable to supply this information. Our toll-free
Applicant Date of Birth Line allows applicants to call and register
date of birth information via a touchtone answering system. Acxiom then
retrieves this information for use in the search process, subsequently
reporting “match” or “non-match” record results to the customer while
never divulging the specifics of the date of birth. Additionally, date
of birth information may be confidentially submitted via a specially
dedicated URL (www.acxiomdob.com) that forwards applicants to an
internal 128-bit SSL encrypted website where they are prompted to enter
the needed information.
Why is this an issue?
You can not legally ask age in a job interview in the US, if you have four or more employees.
http://smallbusiness.findlaw.com/employment-employer/employment-employer-hiring/employment-employer-hiring-interview-legal.html
You can ask the candidate to
authorize the release of a credit report (you can't get the credit
report without asking). However, several states are considering banning
this practice (except for jobs involving responsibility for money), on
the theory that applicants can't say no, and that it makes it much
harder for those who have had credit problems ever to recover.
Baase
p 61: case study on federal DB on all US college students. The database
would list all courses taken, with grades; it would also include loan
and scholarship records.
Good example of a fairly common situation: creation of a new database
containing confidential information.
Benefits:
- tracking graduation records
- tracking how programs & funding affect student
performance
Drawbacks:
- cradle-to-grave tracking of behavior issues, sometimes
unsubstantiated
- potential availability to employers, etc
- identity theft
- errors
Is such a database a good idea?
What if in 2012 a law is passed giving prospective employers access
to the data, if the job applicant signs a consent form? What do you
think would happen if you refused to sign?
Related "database-matching" issue:
should the government be able to link databases of:
- men receiving student aid
- men registered with the selective service (draft)?
Joe the Plumber
aka Samuel Joseph Wurzelbacher
He went to an Obama rally and asked a serious question about Obama's
tax plan (in which he apparently confused income with profit). Obama
made his "spread the wealth" remark in response. After this was in the
press, McCain ran with it, and referred to him multiple times in the
debate, as a symbol of middle-america and small businesses.
One reporter (in a print newspaper column I failed to save) argued that
Wurzelbacher should have no
expectation of privacy. At what point does this become true? Is it true
of Obama? Was it true for Palin, or McCain? Wurzelbacher did try to
capitalize on his sudden fame, and some might argue that in doing so he
lost his expectation of privacy. But suppose he had tried to remain a
private citizen?
Allegations about him:
- no license (but he wasn't a contractor; he might need a journeyman's license; this is unclear)
- back
taxes: $1,182 to Ohio
- child
support: Helen Jones-Kelly: director of Ohio Dept of Job & Family
Services, authorized a probably-illegal check on Wurzelbacher's child-support
payments.
Julie McConnell, of the Toledo Police Dept, was charged also.
Apparently neither case went anywhere, but Jones-Kelly later
resigned.
- divorce records: 2006 income was $40K
- voter records:
he's registered, but his last name was misspelled "Worzelbacher"
- related
to
Robert Wurzelbacher (not!), son-in-law of Charles Keating &
convicted of Savings & Loan fraud; RW served 40 months in prison
Lucas county clerk of courts: http://apps.co.lucas.oh.us/onlinedockets/Default.aspx
Search for "Wurzelbacher".
Is the availability of this kind of
search appropriate?
See also Baase, §2.3.5, on Public Records. Her examples include:
- records on everyone who gave more than $100 to a political candidate
- records
on flight plans of executive aircraft, as a way of tracking the
position of the CEO
- judges financial-disclosure forms. Formerly,
you had to show your
ID to get access; now it's online. These forms show where judges'
family members work and go to school.
What of the above is legitimate to talk about for a private citizen?
At what point did Wurzelbacher stop being a private citizen?
Wurzelbacher asked Obama a financial question. Does this make W's
income and taxes fair game? What about his child-support records?
Aw, to hell with facts: see http://www.slate.com/id/2202480
Search records and computer forensics
In 2002, Justin Barber was found shot four times on a beach in Florida.
None of his injuries were serious. His wife April, however, had been
shot dead. Barber described the event as an attempted robbery.
There were some other factors though:
- Barber had recently taken out a large life-insurance policy on his
wife
- Barber was having an affair
- Barber was heavily in
debt
- April Barber's family was sure Justin did it
Police searched Barber's computer for evidence of past google searches.
They apparently did not
contact google directly. Barber had searched for information on gunshot
wounds, specifically to the chest, and under what circumstances they
were less serious. Barber was convicted.
More at:
http://news.cnet.com/8301-13578_3-10150669-38.html
Case of Lee Harbert:
Harbert's vehicle struck and killed Gurdeep Kaur in 2005. Harbert fled
the scene. When arrested later, his defense was that he thought he had
hit a deer. But his on-computer searches were for
"auto glass reporting requirements to law enforcement"
"auto glass, Las Vegas" (the crime was in California)
"auto theft"
He also searched for information on the accident itself. Harbert too was
convicted.
more at http://news.cnet.com/8301-13578_3-10143275-38.html
Case of Wendi Mae Davidson
Police found her husband's body in a pond at the ranch where Davidson
boarded her horse. Police found the ranch itself by attaching a GPS
recorder to her car. Davidson also used an online search engine to
search for the phrase
"decomposition of a body in water".
More at http://news.cnet.com/Police-Blotter-Murderer-nabbed-via-tracking,-Web-search/2100-7348_3-6234678.html
How do such cases relate to the AOL search-data leak, and Thelma Arnold?
While none of those individuals was charged with anything, some of
their searches (particularly those related to violent pornography) are
rather disturbing.
Where is google-search-history stored on your computer?
Theories of Privacy
Is it obsolete?
See Baase, p 92. Is it true that "young people of today" are not as
concerned about privacy?
WHY?
Warren and Brandeis, 1890
(Louis Brandeis later became a supreme-court justice.) They argue for
the prinicple of "inviolate personality"
that gives everyone specific
rights regarding their personal information. Their primary concern was
apparently newspaper gossip columns. Their argument was that repeating
"private" information about someone violated a fundamental right.
Baase, p 106.
Problems arise here because Warren and Brandeis were not able to
formulate precisely what was meant by an "inviolate personality", or to
explain at what point your rights to your inviolate personality give
way to the Public's Right To Know. For government officials, for
example, the right of the voters to know what they are really like
might be very important.
Another issue is that WB seemed most concerned with publication
of data that violated our privacy. What if it is just made available to
a selected few? Employers? People on some committee at our church?
Car-rental agencies? People with some self-defined Need To Know, such
as our annoying neighbors? This is not normally understood to be
publication.
Thomson, 1975
Judith Jarvis Thomson argued against the WB position, claiming that
every time a privacy right is violated,
there is in fact some other,
more concrete, right being violated. Hence, we do not need
special
privacy rules. One of her examples is the Magazine Scenario: if you
don't want people to read it, you can keep it private. If they break
into your house, they have broken the law. If someone interrogates you
violently and thus obtains private information, the real issue is the
violence and not the privacy invasion. If a company reveals information
about you in a way that is contrary to their own privacy policy that
you accepted, they are violating your contractual rights. A less-clear
example is the Shower Scenario: she argues that if someone peeps at you
while you shower, they have violated your "right to your person". Is
this just a WB-style privacy right, or is the "right to your person"
more concrete and limited?
Others have tried to find examples where your right to privacy was
violated, but no other rights were. What if someone reads your email?
Are there other rights involved besides your right to privacy?
Transactions
On pp 108-109, Baase describes a scenario involving Joe, Maria, and
some potatoes. Joe buys the potatoes from Maria; Maria sells the
potatoes to Joe. Who owns the information about the transaction? Either
party might want the
information kept private; does the other party then have an obligation
to keep it so? Or does the privacy-concerned party have to add that
into the contract up-front, so that if Joe wants it private then he
might have to pay more, or if Maria wants it private then she might
have to charge less?
Who is the transaction about?
Another example is the making of "connections" visible to Everyone on Facebook: which party is in charge here?
In the real world, sellers are often large corporations. When we as
individuals buy things, the balance of power is skewed in favor of the
larger seller. Does this change things?
Property Rights to Personal Information
Do we have such rights? What about "negative" information, such as
- tenant payment information or activism
- driving records
- credit
information
One immediate issue is the transactions
one: is a tenant's late-payment history their
property, or the landlord's? Judge Richard Posner argued that personal
information that is not "expensive" in the economic sense should
receive more protection.
Theories of Privacy 2
Free-market privacy
[Baase 114] The argument here is that our information is something we
have a right to sell. We are informed consumers, and if we want to sign
up for a Dominick's Preferred Card, we have a right to. Similarly, we
have the ability not to share our personal information with websites
that do not have good privacy policies, and Baase has argued that many
websites have as a result of this become very interested in their
privacy policies [Baase p 77, p 104].
Or is it just that companies don't want the bad publicity that comes
with a bad privacy policy plus
an incident?
This approach to privacy means that we just accept that we can't get the
lowest prices and privacy, or
we can't get certain websites without
advertising, or certain jobs without
waiving our rights to certain private information, or use certain
social-networking sites without sharing some of our private information
with the world.
In terms of protection of our personal data in the hands of
corporations, this approach suggests that businesses will protect our
data because they don't want the liability that comes with accidental
release. Specific regulations are not necessary.
Our right to privacy here is the negative
right, or liberty, not to share our personal information.
Question: is it wrong to offer poor people the option of selling away
their fundamental rights? We do not, for example, allow poor people to
sell their kidneys, and we do not allow them to let their children go
to work at age 14. We do not allow workers covered by Social Security
to take the money and invest it privately.
But we do allow better-off consumers to "sell" some of their privacy in
exchange for lower grocery prices; why should worse-off consumers be
denied this? Or should everyone
be denied this?
Consumer protection and privacy
[Baase 115] The alternative approach is that we need lots of government
regulations to protect ourselves, because we just can't keep track of
all the implications of revealing each data item about us. There should
be rules against keeping certain data, even
with our consent, because society can't be sure such consent is
freely given.
A central idea of regulations is that we are denied
the right to do certain things (eg sell some of our private
information), on the theory that most people will not understand the
full scope of the transaction, and there is no practical way of
separating those who don't from those who do.
Large corporations with our data have an unequal share of the power. We
need fundamental positive rights that say others have an
obligation to us not to do certain things with our data (like share it).
This approach is likely to lead to an "opt-in" requirement for use of private data, rather than an
"opt-out".
Are we hiding something?
Well, are we? If we do not consent to surveillance of everything we're
doing, are we hiding something? The obvious answer is "yes", but are we
hiding something that our neighbors or
the government have a right to know?
Workplace privacy of email
One fairly basic principle the courts have used is whether or not
one has a "reasonable expectation of privacy".
However, this doesn't always mean quite what it seems.
Smyth v Pillsbury, 1996
Summary: Michael Smyth worked for Pillsbury, which had a privacy policy
governing emails that said Pillsbury would NOT
use emails against employees, and that emails "would remain
confidential and privileged". Specifically, Pillsbury promised that
e-mail communications could not be use against its employees as grounds
for termination or reprimand.
Smyth and his boss exchanged emails in which marketing employees
were discussed in an unflattering light. The phrase "kill the
backstabbing bastards" appeared.
Smyth and his boss got fired, based on the contents of their emails to
each other.
Smyth sued for wrongful termination. He
lost.
Federal District Court within Pennsylvania, 1996. Case was dismissed
after a preliminary hearing (not a trial).
The District Court opinion is at http://cs.luc.edu/pld/ethics/smyth_v_pillsbury.html.
Whatever happened to the CONTRACTUAL issue?
Hint: there is a long history of cases upholding "employment at
will" doctrine.
Judge: Charles Weiner
How would the case have been different if:
- pillsbury had an email policy allowing such access?
- pillsbury had no policy at all?
What are employers' interests in email exchange?
Were the emails read out-of-context?
(that is, were Smyth and his boss just being aggressive
and competitive?)
Circumstances when you CANNOT just fire someone:
- contractual or union protections
- firing for refusal to do illegal acts
- firing for racial, ethnic, & religious discrimination
(civil rights act)
- firing for age discrimination
- whistleblower protection
- Americans with Disabilities Act protections
Does OWNERSHIP of the email equipment matter? No!!
- ownership of a phone
- ownership of stationery
- ownership of an apartment building
Bourke v. Nissan:
California
similar case: Bourke worked for Nissan; email was reviewed, it was
highly personal,
she got low evaluation. The email probably but not definitively
contributed.
Shoars v. Epson: California
Alana Shoars was involved in email training at Epson. She found
supervisor Hillseth had been printing and reading employee emails. She
objected, and removed some of the printouts from Hillseth's office. She
also reported the incident to Epson's general manager. Hillseth then
had Shoars fired, allegedly because she had asked for a private email
account that was not accessible by Hillseth. Epson had informed
employees that email was "private and confidential". California had a
law prohibiting tapping of telephone lines. The law may have covered
other communications, but that part was dismissed on a technicality:
tapping alone didn't constitute eavesdropping, and the eavesdropping
issue was never brought up.